Privacy Policy for City Renovations UK
Effective Date: 01/03/2025
Welcome to www.cityrenovations.uk (the “Site”). At City Renovations UK (“we”, “our”, or “us”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us via other channels.
1. Information We Collect
We may collect and process the following data about you:
a. Personal Information You Provide
- Name
- Email address
- Phone number
- Address (for service appointments or quotes)
- Any other personal information provided through our contact forms, emails, or service requests.
b. Automatically Collected Information
- IP address
- Browser type and version
- Pages visited and time spent on the site
- Device type
- Cookies and usage data (see section 6)
2. How We Use Your Information
We use your personal data to:
- Respond to inquiries or service requests
- Provide quotations and carry out renovation services
- Send important notices or updates
- Improve our website and customer experience
- Comply with legal obligations
3. Sharing Your Information
We do not sell your personal data. However, we may share it with:
- Service providers who support our business operations (e.g., email, IT services)
- Subcontractors or tradespeople involved in your project (with your consent)
- Legal authorities if required by law or to protect our rights
4. Data Storage and Security
Your information is stored on secure servers. We implement reasonable administrative, technical, and physical safeguards to protect your data. However, no transmission over the internet is 100% secure.
5. Your Rights (UK GDPR)
Under the UK GDPR, you have the right to:
- Access your personal data
- Request correction or deletion
- Object to processing
- Withdraw consent at any time
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, contact us at: timhagg22@icloud.com
6. Cookies
We use cookies to improve your browsing experience. You can control cookie settings in your browser. For more information, see our Cookie Policy.
7. Third-Party Links
Our website may contain links to other websites. We are not responsible for their privacy practices. Please read their privacy policies before providing any personal data.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.”
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:
City Renovations UK
Email: timhagg22@icloud.com
Phone: 07762614030
Website: www.cityrenovations.uk